Customer Service You Can Count on.
Our Journey: From Container to Cornerstone
At Tin Shack, we are committed to providing top-tier customer support for the brands we distribute. Our in-house team, powered by Gorgias, delivers seamless and efficient customer service across multiple channels, ensuring that all inquiries are handled quickly and professionally. Whether through email, chat, or social media, our dedicated team works tirelessly to enhance the customer experience, addressing product questions, order issues, and more. We prioritize swift resolutions to keep our customers happy and our brands thriving in the fast-paced eCommerce environment.
What Our Customers Say
“Quick reply and efficient in helping, nice people”
Jennifer V, Customer
“Very fast informative response to my question. Really impressed as having a HUMAN answer me so fast is awesome. Great service.”
Marcy L, Customer
Why Choose Tin Shack?
At Tin Shack Ltd., our customer service approach is designed to deliver excellence at every step, ensuring our partners receive the best support in the industry.
Expert Knowledge
Our team is trained extensively in Blundstone and Glerups products, ensuring accurate and helpful advice for all inquiries.
Personalized Support
We offer tailored solutions to meet the unique needs of our brands, fostering strong, long-lasting relationships.
Quick Resolutions
Our in-house customer service team enables us to act quickly and efficiently in addressing customer complaints, ensuring timely resolutions and exceptional support.
Innovative Tools
We use Gorgias to streamline customer interactions by centralizing communications across channels, ensuring quick, efficient, and responsive support.
Partner with Us Today!
“At Tin Shack, we pride ourselves on delivering top-tier customer support for the brands we represent. With our in-house team powered by Gorgias, we offer seamless, multi-channel service to ensure every inquiry—whether by email, chat, or social media—is handled efficiently and professionally. From product questions to order resolutions, we’re dedicated to enhancing the customer experience at every touchpoint. Trust us to keep your customers happy and your brand thriving in the fast-paced eCommerce landscape. Reach out today to discover how we can elevate your customer service and drive lasting satisfaction!”